Dans un soucis de mieux répondre aux besoins de sa clientèle, la Direction de l'IVAC est fière de vous présenter son nouveau site Web!

Vous pourrez facilement trouver des informations très complètes et plus simples à comprendre en ce qui concerne entre autres les victimes d'actes criminels, les sauveteurs, les services et indemnités offerts et les étapes d'une demande de prestations.

Nous espérons que vous serez satisfaits des efforts mis pour améliorer notre site. Si toutefois vous avez des commentaires ou suggestions qui pourraient nous aider à le bonifier, n'hésitez pas à nous le laisser savoir en communiquant avec nous.

How to challenge a decision of the Direction générale de l'IVAC

​ You will receive IVAC's decision in the mail informing you of the acceptance or denial of your application.

If you disagree with the decision rendered by IVAC, you may complete the Application for Review form and mail it to IVAC within 90 days of the date you received the decision. IVAC's Administrative Review Board will examine your application.

See the leaflet What is an administrative review? ​to learn more about the review process and get all the information you need to file an application for review.

Cancel the application for review

You can cancel your application for review at any time by filling out the form Notice of Withdrawal or contact us. After receiving your withdrawal request, IVAC’s Administrative Review Board will send you an acknowledgement of receipt and will close your application.

Recourse with the Administrative Tribunal of Quebec

IVAC has 90 days after receiving all the documents and information related to your application for administrative review to respond to it. If it has not responded within this time, you may contest IVAC's decision before the Tribunal administratif du Québec.

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